Complaints Policy

Tourettes Action aims to provide high quality services. We believe we achieve this most of the time, but we recognise that sometimes this is not the case. At Tourettes Action we view complaints as an opportunity to learn and improve, as well as a chance to put things right for the person that has made the complaint. We aim to provide a fair complaints process which is clear and easy to use for anyone wishing to make a complaint.

Click on the download file (right) to open the Tourettes Action Complaints Policy.